Privacy Policy for Renorescue Ltd

Effective Date: 22 October 2024

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Renorescue Ltd respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when using our services.

1. Information We Collect

1.1 Personal Information: We collect personal information such as your name, email address, phone number, and project details when you register with us, request quotes, or communicate with us.
1.2 Usage Data: We collect data about your interactions with our website, including your IP address, browser type, and usage patterns, to improve our services.

2. How We Use Your Information

2.1 To Provide Services: We use your information to connect you with vetted contractors, manage payments, and facilitate the delivery of services.
2.2 To Improve Our Services: We may use your data to enhance our platform, personalize your experience, and send you relevant information about our services.

3. Sharing Your Information

3.1 Third-Party Contractors: We may share your details with vetted contractors for the purpose of providing quotes and fulfilling your project needs.
3.2 Payment Processors: We use Transpact for secure payment processing, and your payment information may be shared with them for transaction purposes.

4. Security of Your Data

4.1 Data Protection: We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Retention of Data

5.1 Data Retention: We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations, dispute resolution, and enforcement of agreements.

6. Your Rights

6.1 Access and Correction: You have the right to access and correct any personal data we hold about you.
6.2 Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails.

7. Changes to This Privacy Policy

7.1 Modifications: We may update this Privacy Policy from time to time. Any changes will be posted on our website and will take effect immediately upon posting.